In Europe and Spain, there are mandatory data protection laws designed to safeguard your personal information — and complying with them is a fundamental duty for our company.
That’s why it’s important to us that you fully understand how we’ll use the personal data we request from you.
We commit to being transparent and giving you control over your data, using plain language and clear options so you can decide what we do with your information.
If you still have any questions after reading this, please don’t hesitate to ask us.
Thank you for your cooperation.
Company name: MIDLEI TRAVEL SARL
Tax ID (CIF/NIF): 003448594000008
Address: BUREAU NR 1, AU 1ER ETAGE DE L’IMMEUBLE, 1106 – LOT EL MASSAR (MOROCCO)
Phone: (+34) 647 454 382 – (+212) 693 925 836
Email: info@midleitravel.com
Website: https://midleitravel.com
We’re here to help — feel free to contact us.
In general, your personal data will be used to interact with you and provide our services.
Additionally, we may also use your data for other purposes, such as sending you marketing communications or promoting our activities.
We need your personal data to maintain a relationship with you and deliver our services. You will be provided with clear, simple options (checkboxes) to decide how we may use your data.
Generally, only authorized personnel within our company will have access to your personal data.
However, certain third parties may need access in order to provide services (e.g., our bank will know your data if payment is made via card or transfer).
Additionally, public or private entities may access your data if legally required. For example, tax regulations may require us to share information with the tax authorities for certain financial operations.
If we need to share your data beyond these cases, we will always ask for your prior consent with clear options.
We will apply effective security measures in line with the risks associated with your data.
We have adopted a Data Protection Policy and carry out annual audits and controls to ensure your personal information remains safe at all times.
Some countries offer strong data protection (like EU countries), others do not. Our policy is not to transfer your data to countries that are not considered safe from a data protection perspective.
If, in order to provide a service, we must send your data to a country outside the EU, we will request your permission first and implement strict security measures to reduce any risks.
We will retain your data during the duration of our relationship and for as long as legally required. Once the applicable legal retention periods expire, your data will be securely deleted in an environmentally responsible manner.
At any time, you may contact us to find out what personal data we hold about you, correct it if it’s inaccurate, or request its deletion when our relationship ends, if permitted by law.
You also have the right to transfer your data to another provider — this is known as the right to data portability and can be useful in some cases.
To exercise any of these rights, send a written request to our address along with a copy of your ID so we can identify you.
We have dedicated forms at our offices to help you exercise these rights, and we’re happy to assist you.
To learn more about your rights, visit the Spanish Data Protection Agency: www.agpd.es
Yes. You may withdraw your consent at any time.
For example, if you previously agreed to receive marketing emails and now wish to stop, simply notify us using our opt-out form available at our offices.
If you believe your rights have not been respected, you can file a complaint with the Spanish Data Protection Agency:
Website: www.agpd.es
Postal address: Agencia Española de Protección de Datos, C/ Jorge Juan, 6, 28001 Madrid
Phone: 901 100 099 / 91 266 35 17
Filing a complaint is free and you do not need a lawyer.
Our policy is not to create user profiles. However, in some cases — for example, to tailor services or offers to your needs — we may need to create a profile based on your history or preferences.
If so, we will implement strict security measures to ensure your data is protected from unauthorized use.
No. Our policy is not to use your data for purposes other than those described. If we ever need to do so, we will ask for your explicit consent first, using clear and understandable options.